{"id":116696,"date":"2024-12-17T16:43:37","date_gmt":"2024-12-17T11:13:37","guid":{"rendered":"https:\/\/cellbuddy.in\/buddy\/?page_id=116696"},"modified":"2025-09-13T01:20:51","modified_gmt":"2025-09-12T19:50:51","slug":"cancellation-and-refund","status":"publish","type":"page","link":"https:\/\/cellbuddy.in\/buddy\/cancellation-and-refund\/","title":{"rendered":"Cancellation and Refund"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Cancellation and Refund Policy<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Overview<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At Cellbuddy, customer satisfaction is our priority. Please review our cancellation and refund policy below to understand how we handle orders and refunds.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Refund and Returns Policy<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we cannot offer you a full refund or exchange. Customers may need to bear the shipping charges when returning a product. Cellbuddy cannot arrange pick-ups in all scenarios.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Eligibility for Returns<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The item must be unused and in the same condition that you received it.<\/li>\n\n\n\n<li>The item must be in its original packaging.<\/li>\n\n\n\n<li>A receipt or proof of purchase is required.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Non-Returnable Items<\/strong><br>The following items are not eligible for return:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Accessories<\/li>\n\n\n\n<li>Physically damaged or tampered products<\/li>\n\n\n\n<li>Water-damaged products<\/li>\n\n\n\n<li>Products diagnosed or opened by non-Cellbuddy staff<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Partial Refunds<\/strong><br>Partial refunds may be granted in specific situations. Contact us at <strong><strong>contact@<\/strong>cellbuddy.in<\/strong> for further details.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Refund Process<\/strong><br>Once your return is received and inspected, we will notify you of the approval or rejection of your refund via email. Approved refunds will be processed, and the amount will be credited to your original payment method within a few days.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Late or Missing Refunds<\/strong><br>If you have not received your refund:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Check your bank account.<\/li>\n\n\n\n<li>Contact your credit card company, as it may take some time for the refund to reflect.<\/li>\n\n\n\n<li>Contact your bank for processing times.<br>If the issue persists, reach out to us at <strong><strong>contact@<\/strong>cellbuddy.in<\/strong>.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sale Items<\/strong><br>Only regular-priced items are eligible for refunds. Sale items are non-refundable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Exchanges<\/strong><br>Exchanges are allowed only for defective or damaged items. Contact us at <strong><strong>contact@<\/strong>cellbuddy.in<\/strong> to initiate an exchange.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Gifts<\/strong><br>If your item was marked as a gift during purchase and shipped directly to you, you will receive a gift credit upon return. For non-gift purchases, the refund will be sent to the original purchaser.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Shipping Returns<\/strong><br>Return your product to our store location. Shipping costs for returns are non-refundable, and the customer is responsible for return shipping expenses.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019re returning expensive items, consider using a trackable shipping service or purchasing shipping insurance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Need Help?<\/strong><br>For any questions related to refunds or returns, contact us at <strong><a href=\"mailto:contact@cellbuddy.in\"><strong>contact@<\/strong>cellbuddy.in<\/a><\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n","protected":false},"excerpt":{"rendered":"<p>Cancellation and Refund Policy Overview At Cellbuddy, customer satisfaction is our priority. Please review our cancellation and refund policy below to understand how we handle orders and refunds. Refund and Returns Policy Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we cannot offer you a full refund [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-116696","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cellbuddy.in\/buddy\/wp-json\/wp\/v2\/pages\/116696","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cellbuddy.in\/buddy\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cellbuddy.in\/buddy\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cellbuddy.in\/buddy\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cellbuddy.in\/buddy\/wp-json\/wp\/v2\/comments?post=116696"}],"version-history":[{"count":0,"href":"https:\/\/cellbuddy.in\/buddy\/wp-json\/wp\/v2\/pages\/116696\/revisions"}],"wp:attachment":[{"href":"https:\/\/cellbuddy.in\/buddy\/wp-json\/wp\/v2\/media?parent=116696"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}