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Cellbuddy Support

Welcome to Cellbuddy Support

We’re here to help you with your orders, products, and account. Whether you have a question about your purchase, returns, or payments — our support team is always ready to assist.

🔍 Frequently Asked Questions (FAQs)

1. How can I track my order?

You can track your order by visiting the My Orders section in your account. Once your order is shipped, a tracking link will be provided via email and SMS.

2. What payment methods do you accept?

We accept UPI, Credit/Debit Cards, Net Banking, and Wallet Payments. All transactions are processed securely through trusted payment gateways.

3. How do I cancel or modify an order?

Orders can be canceled before they are shipped. Visit My Orders → Order Details → Cancel. Once dispatched, the cancellation option will be disabled. For modifications, contact our support team immediately.

4. What is your return and refund policy?

We offer a 7-day return policy on most items. The product must be unused, in original packaging, and include all accessories. Refunds are processed within 5–7 business days after quality checks.

5. Do you sell genuine products?

Yes! At Cellbuddy, all devices and accessories are 100% genuine and quality-checked before shipping. We also offer warranty support as per the manufacturer’s guidelines.

6. How can I contact support?

You can reach us through the channels below — we aim to respond within 24 hours.